Results 1 to 4 of 4

Thread: Data disappears from potentially duplicate contacts

  1. #1
    joeicooper is offline Sugar Community Member
    Join Date
    Apr 2008
    Posts
    24

    Default Data disappears from potentially duplicate contacts

    I recently upgraded to Sugar 6.2.4.

    I have a problem when I try to update a contact whose name might be similar to another contact (ie, I update Michael Smith, when a Mike Smith already exists).

    Sugar gives me a warning that a duplicate contact exists, and asks me to Save or Cancel.

    When I save (these are two separate people), any data from DATE fields disappears from both records.

    Is this a bug? Can I disable the check for duplicate names?

    Thanks,

    Joe
    Last edited by joeicooper; 2011-11-14 at 03:12 PM.

  2. #2
    joeicooper is offline Sugar Community Member
    Join Date
    Apr 2008
    Posts
    24

    Default Re: Data disappears from potentially duplicate contacts

    bump.... is anyone else experiencing this issue?

  3. #3
    joeicooper is offline Sugar Community Member
    Join Date
    Apr 2008
    Posts
    24

    Default Re: Data disappears from potentially duplicate contacts

    Still having this issue? Anyone else?

  4. #4
    pgen is offline Junior Member
    Join Date
    Sep 2009
    Posts
    2

    Default Re: Data disappears from potentially duplicate contacts

    I'm having the same problem. It's also affecting drop-down fields.

    A very temporary solution is to edit modules/Contacts/ContactFormBase.php
    and comment out the line that reads:

    Code:
    $duplicateContacts = $this->checkForDuplicates($prefix);
    I'll file a bug report when I'm more awake and post back here if there is a response. When I work out a proper fix I'll post that here as well.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. duplicate convert data
    By zsci in forum Developer Help
    Replies: 2
    Last Post: 2011-06-16, 08:28 PM
  2. Duplicate data
    By ac1982 in forum General Discussion
    Replies: 2
    Last Post: 2009-12-09, 03:03 PM
  3. problem when duplicate the data
    By akkimca in forum Help
    Replies: 1
    Last Post: 2008-12-30, 10:22 AM
  4. Checking if data entered is a duplicate
    By doncerdo in forum General Discussion
    Replies: 3
    Last Post: 2008-11-10, 05:33 PM
  5. Duplicate data (only one user)
    By rafael.menezes in forum Help
    Replies: 0
    Last Post: 2006-12-12, 12:55 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •