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Thread: Deep Drop Into Account Module - Login Error

  1. #1
    ctigeek is offline Junior Member
    Join Date
    Jun 2008
    Posts
    1

    Default Deep Drop Into Account Module - Login Error

    I am attempting to do a "deep drop" in to the account details screen for a non-logged in user. When I provide the user with the following link:

    <SERVER_IP_ADDRESS>/sugarcrm/index.php?module=Accounts&action=DetailView&record =<ACCOUNT_ID>
    SugarCRM rightfully redirects the user to the login screen because they are not yet logged in. SugarCRM redirects the user to:

    <SERVER_IP_ADDRESS>/sugarcrm/index.php?action=Login&module=Users&login_module=A ccounts&login_action=DetailView&login_record=<ACCO UNT_ID>
    After the user provides their login credentials, Sugar fails to redirect them to the AccountDetails details screen, instead it provides a 404 "Object Not Found Error". The URL which appears in the user's browser is:

    <SERVER_IP_ADDRESS>/sugarcrm/index.php&action=DetailView&record=<ACCOUNT_ID>
    For some reasaon, SugarCRM isn't preserving the "modle" and "action" arguments in the original querystring.

    How do I get SugarCRM to allow my users go directly to an account id, if they aren't logged in why won't SugarCRM "remember" where they attempted to go and direct them there after a successfully login?

    Thanks for the help.

  2. #2
    bccrpip is offline Junior Member
    Join Date
    Mar 2007
    Posts
    1

    Default Re: Deep Drop Into Account Module - Login Error

    I am also experiencing this problem in SugarCRM Professional, version 5.0.0e. Does anyone have any suggestions on how to resolve this problem?

    Thanks in advance for any help you can provide.

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