Default email sender

[pstouffer]

In version 5.1.0 any time I compose an email, the FROM: field defaults to admin notification from address instead of the user's address. Is there a way to either eliminate the notification address or put it at the bottom of the list so the user's address is the default?

[sgandhi]

Goto My Account and enter the primary email address for this user and then it will pick up that email address. The way it works is if there is no email address for this user then it will pick up the system one.

-Samir

[mlangkau]

I have a similar issue. I've added a primary email address, but now I have 2 identical addresses in the "From" drop down field when I compose a message. (Both say "username@example.com" - to use a generic example). If I select the second address my outgoing mail is copied to the IMAP sent folder. If I choose the first address, the outgoing message is not saved in the IMAP sent folder, but only in the "My Email" folders within Sugar.

My question is, how did I get 2 copies of the primary email address, and how can I remove the first one? My preferred action is to also save outgoing email to the IMAP Sent folder to be able to track email activity outside of Sugar. A temporary workaround is to simply select the second address. But I know my users will forget to do this as they will see their address in the "From" field and assume all is well.

Any ideas?

Thanks,
Mark

[robinet]

I found a workaround to automatically select the right email address to copy sent messages to the IMAP account :

You just have to modify the getFromAccountsArray function in modules/Emails/EmailUI.php.
You put the "foreach($ieAccountsFull ..." block BEFORE the "if(!empty($system->id ..." block.

Hope this helps ...

[dvaskelis]

You just have to modify the getFromAccountsArray function in modules/Emails/EmailUI.php.
You put the "foreach($ieAccountsFull ..." block BEFORE the "if(!empty($system->id ..." block.

Very nice, thank you.

I followed your lead, but commented out the "if(!empty($system->id ..." block and now the end users can only use their own defined email settings to send emails.