Default values for call duration

[lanx]

SugarCRM Open Source version 4.5.0d (build 1168)

Basically I have found that there is a lot of time wasted in the day because the average value for "Duration" when doing a scheduled call is "1" and then "00" for the drop down box. I would like to change the default value to "0" and then "15" from the drop down box.

Suggestions?

[lanx]

bump, anyone have a solution?

[Angel]

I am not sure I understand the question, but I think what you might be asking is how would one go about editing the Duration values for calls.

Assuming my interpretation is correct, you'll need edit the Call.php file directly:

You'll want to look for this line:

var $minutes_values = array('0'=>'00','15'=>'15','30'=>'30','45'=>'45');

[kuske]

It seems to be the old dropdown problem:

if you change the above lines in call.php to

var $minutes_value_default = '0015';
var $minutes_values = array('0000'=>'00','0015'=>'15','0030'=>'30','0045 '=>'45');

it works. In any mystical way the leading zeros are needed.

regards
hk

[lanx]

It seems to be the old dropdown problem:

if you change the above lines in call.php to

var $minutes_value_default = '0015';
var $minutes_values = array('0000'=>'00','0015'=>'15','0030'=>'30','0045 '=>'45');

it works. In any mystical way the leading zeros are needed.

regards
hk

I changed this in /modules/Calls/Call.php and it didn't do anything. Basically, I am not sure if I explained it well enough. In a nut-shell this is what happens NOW:

You click on "Schedule Call" within the Leads and a little form comes up and the call "Duration" shows 1 and then a drop down with 00, basically meaning 1 hour and 00 minutes because the 00 drop down will become 00/15/30/45. By default, a scheduled call shouldn't be more than a hour.

So this is what I want it to do:

You click on "Schedule Call" within the Leads and a little form comes up and the call "Duration" shows 0 and then a drop down with 15, basically meaning 0 hours and 15 minutes.

[SamuelAugy]

Hello,

You can change the value of this line $focus->duration_hours = "1"; to $focus->duration_hours = "0"; in modules\calls\CallsQuickCreate.php.

[lanx]

Hello,

You can change the value of this line $focus->duration_hours = "1"; to $focus->duration_hours = "0"; in modules\calls\CallsQuickCreate.php.

That worked but I couldn't find in there about the minutes. Currently now the default says "0" hours and "00" minutes. I would like it to be "15" minutes by default.

[kuske]

Simply add the missing assignment in modules/Calls/CallsQuickCreate.php:

         if (!isset ($focus->duration_hours))
            $focus->duration_hours = "0";
        if (!isset ($focus->duration_minutes))
            $focus->duration_minutes = "15"; 
  

hk