Results 1 to 6 of 6

Thread: Delivery report

  1. #1
    Meyer is offline Sugar Community Member
    Join Date
    Oct 2006
    Location
    south africa
    Posts
    646

    Default Delivery report

    Is it possible to get a delivery report from sugarcrm campaigns.

    not a read but that the mail has reached destination server?

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: Delivery report

    Can you kindly clarify your question, please?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    Meyer is offline Sugar Community Member
    Join Date
    Oct 2006
    Location
    south africa
    Posts
    646

    Default Re: Delivery report

    When a campaign sends an email it goes through our smtp server. in the web cloud it will find the exchange etc server where your mailbox is sitting on. it will pass through your server to your email account.

    I need to know when it has reached your server. not your mailbox.

    The same as outlook delivery receipt

  4. #4
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: Delivery report

    There is nothing in SugarCRM to show this but code could be added to the SMTP code to log completed transactions. You wold have to add code to the function Quit() in include/phpmailer/class.smtp.php as that is the function that closes the connection.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

  5. #5
    Meyer is offline Sugar Community Member
    Join Date
    Oct 2006
    Location
    south africa
    Posts
    646

    Default Re: Delivery report

    thanks kbrill.

    I am not a prgrammer but learning still.

    Could you point me in a direction to start searchin.

    does sugar use phpmailer? should i look in google to change phpmailer to make this happen


    Thanks

  6. #6
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: Delivery report

    This would require a programmer as you would have to modify the code to pass the campaign ID to this function in phpmailer and then have phpmailer update whatever reporting mechanism you would want to use (log, DB entries, whatever).

    Its not a hard job but it would have quite a few pieces and would entail more than a few files in SugarCRM.

    For someone familiar with the code this should be something that would take less than a day to do, I would have someone do it if you don't know how.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Delivery Reports in SugarCRM.
    By shyam007 in forum Developer Help
    Replies: 3
    Last Post: 2012-03-11, 04:44 PM
  2. Delivery receipt for e-mail
    By sbantz in forum General Discussion
    Replies: 0
    Last Post: 2007-10-09, 09:41 PM
  3. Delivery report and read receipt
    By xmaximox in forum Help
    Replies: 0
    Last Post: 2007-09-01, 03:22 PM
  4. Emailamn delivery
    By patrick24601 in forum General Discussion
    Replies: 0
    Last Post: 2006-01-10, 05:57 AM
  5. Flower Delivery Service for all occasions
    By buyflower in forum General Discussion
    Replies: 1
    Last Post: 2005-10-29, 12:55 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •