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Thread: Different Browsers and dropdowns

  1. #1
    REByers is offline Sugar Community Member
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    Default Different Browsers and dropdowns

    I have an interesting problem (or rather my users do).

    When you start to type over a select field, you get the dropdown list as Sugar tries to guess the answer you want.

    So far, so good. In Firefox all is well, and you can type and the dropdown list appears below the field you are typing into.

    However in IE the dropdown list appears over the field you are typing into, causing the user to think they've selected the first item on the list, even though they have not!

    This is leading to much confusion and cursing in the organisation, as you can imagine.

    Other than suggesting FF for Sugar, does anyone else have this issue, and does anyone know of a fix?
    Last edited by REByers; 2011-01-12 at 09:47 AM. Reason: terrible spelling!!

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Different Browsers and dropdowns

    What version of IE you are using?
    I´m scary about playing SugarCRM under IE.
    Not because SugarCRM itself, but because IE, which only works under some stupid and specific javascript coding.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    REByers is offline Sugar Community Member
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    Default Re: Different Browsers and dropdowns

    We are on IE8.

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Different Browsers and dropdowns

    Enable javascript debugging on IE, then try again.
    Hopefully you will see some javascript error message.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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