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Thread: Dispage Enhanced Search Installation Error

  1. #1
    artisticlight is offline Member
    Join Date
    Jul 2007
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    Default Dispage Enhanced Search Installation Error

    I get error the following error when I try to install Enhanced Search 3.1.01 beta from the Dispage Extension Manager.
    #0413: Error in server response
    Please remove installed Enhanced Search versions prior to 3.1
    I did have Enhanced Search v3.0.5 demo installed on SugarCRM v5.2.0f before. However I removed it via module loader, upgraded to SugarCRM v5.5.1, then installed Dispage Extensions. It is when I use the extension manager to install enhanced search that I get the error.

    I read some threads and thought that deleting everything in /cache/modules and /cache/smarty folders then doing a rebuild would help, but to no avail. I still get the error.

    How can I get past this error and install the latest version of Enhanced Search?

    I have built custom modules in the system using module builder if that is related to the problem.

    Any help would be appreciated!

    Thanks in advance.

    Andrew

  2. #2
    kenshiro is offline Sugar Community Member
    Join Date
    Mar 2007
    Location
    Macerata - ITALY
    Posts
    421

    Default Re: Dispage Enhanced Search Installation Error

    Quote Originally Posted by artisticlight View Post
    I get error the following error when I try to install Enhanced Search 3.1.01 beta from the Dispage Extension Manager.


    I did have Enhanced Search v3.0.5 demo installed on SugarCRM v5.2.0f before. However I removed it via module loader, upgraded to SugarCRM v5.5.1, then installed Dispage Extensions. It is when I use the extension manager to install enhanced search that I get the error.

    I read some threads and thought that deleting everything in /cache/modules and /cache/smarty folders then doing a rebuild would help, but to no avail. I still get the error.

    How can I get past this error and install the latest version of Enhanced Search?

    I have built custom modules in the system using module builder if that is related to the problem.

    Any help would be appreciated!

    Thanks in advance.

    Andrew
    Sometimes SugarCRM Module Loader does not remove completely all the installation files.

    Please check if the directory "<sugar_base>/custom/include/EnhancedSearch" exists, and possibly remove it manually.
    Patrizio Gelosi.
    Dispage - http://www.dispage.com

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  3. #3
    artisticlight is offline Member
    Join Date
    Jul 2007
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    Default Re: Dispage Enhanced Search Installation Error

    Thank you! That solved the problem for me.

  4. #4
    pmazolo is offline Member
    Join Date
    May 2010
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    13

    Default Re: Dispage Enhanced Search Installation Error

    Hi, I am running Sugar CE 5.5.1 And installed Extension Manager 1.0.08 and then Enhanced Studio 3.1.02beta but I cant install Module Surfer or Enhanced Search 3.1.01beta. I get #0413 error with no further explanation. I tried removing the EnhancedSearch folders as above and emptying browser cache, but it does not help....

    I now also tried installing Calendar Template and get the same "#0413: Error in server response"

    Tried some more: removed Enhanced Studio and then I could install Enhanced Search and Enhancede Studio too! Solved.

    Rgds
    PM
    Last edited by pmazolo; 2010-05-11 at 08:10 PM.

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