Display Tabs issue

[ericrousse]

Hello,

I'm having a weird issue. It seems that old users, doesn't have features like Dashboard, RSS in their Display Tabs. And other users that were created recently they do have the option available to be used or removed.

Tried to see if there was any permissions about that somewhere else, but nothing...

Linux nordais.telmatik.kom 2.6.17-1.2157_FC5 #1 Tue Jul 11 22:55:46 EDT 2006 i686 i686 i386 GNU/Linux
I'm using Sugar 4.2.1b
Apache/2.0.55
PHP/4.4.1
MySQL 5.0.22

Not sure if the problem might be because we are using Sugar since the version 3.5, and that some stuff wasn't converted correctly.

Anyone have seen this before ?

[sacramentojoe]

I'm not sure how the user was setup but have you checked the tabs displayed for those specific users?
Do they have permissions to view?

[hamster2k3]

Well, in the Role Membership, that group under "View" everything is at All.
And all the Access are at Enabled, except for Bug Tacker.

And the funny thing is that one of my old user is in this group and doesn't have access to the Dashboard.
And I have to new user that was created a couple of weeks ago and where added to this group at that time. And these 2 users, do have access to the Dashboard and its being displayed in their preferences and we have the ability to add/remove the Dashboard tab from their profile. But not my other old user.

Strange isn't ?

[gunni]

Did you install a language pack?

[hamster2k3]

Yep, got the french one. But my admin user I always log in using US English, there's a couple of graphical bugs with the french one. And most of my users use the english one anyway.

Even if they don't use the french one, does it have an impact on the dashboard and other tabs that could be displayed ?

That's strange if its only caused by the languages package.

[hamster2k3]

No one as any clue about this one ?

[Danielg42]

I've got the same type of problem.
Everyone using the CRM can see the dashboard tab, except my user.
Of course I have access to the admin user, but it would be nice to be able to use the dashboad tab from within my regular account.