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Thread: Docuemts uploaded shows as corrupted after upgrade.

  1. #1
    deepak.gb is offline Member
    Join Date
    Nov 2007
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    9

    Exclamation Docuemts uploaded shows as corrupted after upgrade.

    Hello,

    I have recently upgraded from 4.5.1d to 5.2h. I basically installed the new version in a new hardware and then transferred the data + database to new system.

    Everthing went fine, except that now when i download and open some of the word documents (attached to Account/ cases etc) it shows MS Word "File Conversion dialog box" which asks me to select the right text encoding.

    I still have my old server and when i tried the same record i was able to download and open the document in MS word without any such error message as i explained earlier. Any help to correct this is appreciated.

    My Sugar instance details:
    Windows 2003 server
    Sugar 5.2h
    (used Faststack installer from Sugar for installing this version
    PHP Version 5.2.5
    Apache/2.0.59 (Win32)
    MySQL Version: 5.0.45

    Deepak

  2. #2
    roodkapje is offline Member
    Join Date
    Mar 2005
    Posts
    8

    Default Re: Docuemts uploaded shows as corrupted after upgrade.

    If you are using FTP to transfer the data from your cache/upload directory remember to set the transfer type to binary.

  3. #3
    mslater is offline Junior Member
    Join Date
    Jul 2010
    Posts
    3

    Default Re: Docuemts uploaded shows as corrupted after upgrade.

    Where do you set the FTP trasfer type?

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Jul 2006
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    8,335

    Default Re: Docuemts uploaded shows as corrupted after upgrade.

    Quote Originally Posted by mslater View Post
    Where do you set the FTP trasfer type?
    It depends on ftp client you are loading.

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