Document download link - error

[lmcanada]

Hi guys, I'm getting an error all of a sudden when someone tries to download a document via the document link (i.e., not through sugar)

It used to work, but now its returning an error:

Fatal error: Call to a member function getLocaleFormattedName() on a non-object in /home/xxxxxx/public_html/crm/include/SugarObjects/templates/person/Person.php on line 66

I recently was playing with zuckerdocs, was unable to install it past 83% for some reason and removed it although some remants remain. Thats a mess of a module, but I'm worried its wrecked other functions of my install.

Any help out there?

[lmcanada]

Strike that, the problem seems to be affecting any type of download whether through sugar or external.

Any help out there would be greatly appreciated.

[kbrill]

I dont see anything in ZuckerDocs that overwrites any files in SugarCRM but having an install error out is never a good thing. I take it that you did not have a backup you could reinstall?

In the end you may have to take fresh copies of the includes/ and modules/ directories from a full SugarCRM install zip filel and overwrite your files (delete thise directories from your installation and replace them with the ones from the fill install zip file)

Is this your line 66 from person.php

$full_name = $locale->getLocaleFormattedName($this->first_name, $this->last_name, $this->salutation, $this->title);

[lmcanada]

Yep, that was what what person.php looked like,

Last night I took advantage of this opportunity and re-installed a fresh copy of 5.0.0 (not a or b) and migrated my database over, which of course fixed my documents problem but also got rid of those two sugar updates that have been causing me other grief as well.

Lesson learned...always back up your install before installing any module or making any upgrade...and there's no excuse not to, Sugar makes it really easy to do it.