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Thread: Documents link error

  1. #1
    teddyfresco is offline Member
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    Jan 2006
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    Default Documents link error

    Hi, I'm working on a freshly installed 5.0.0b sugar, my configuration is: Apache/2.2.4 PHP/5.2.3 MySQL 5.0.45 (it is a XAMPP 1.6.3), and once I click on any document uploaded (be it on documents module or linked to accounts...), it gives this error:

    Warning: require_once(modules//.php) [function.require-once]: failed to open stream: No such file or directory in /media/disk-2/htdocs/sugar/download.php on line 25

    Fatal error: require_once() [function.require]: Failed opening required 'modules//.php' (include_path='/media/disk-2/htdocs/sugar/include/..:.:/opt/lampp/lib/php') in /media/disk-2/htdocs/sugar/download.php on line 25

    Do you know what I could do to avoid it?
    Thanks

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Documents link error

    It kind of sounds like you might have a permissions issue.

    Make sure that the user under which apache is running has full access to the <sugar>/cache/upload folder.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    teddyfresco is offline Member
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    Default Re: Documents link error

    Hi Angel, thank you for the response, I tried changing
    /<sugar>/cache/upload rights from 777 to 755 and also tried and change the owner from teddy to nobody(same user as apache) but still no result, the error given is the same...
    any other insight?

  4. #4
    gba2007 is offline Junior Member
    Join Date
    Apr 2007
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    Default Re: Documents link error

    Hello, I have the same problem after I upgrated to ver. 5.0 Is anyone that can help??

    thank you

    my configuration is:
    Apache 2.0
    PHP Version 5.2.0-8+etch10
    MySQL 5.0.32
    Debian

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