Documents Module - Limit on Doc size?

[ledg]

Hey people,

I am having an issue with the Documents module... I have a training manual for our software which is just over 5 meg (PDF) and Sugar Documents just doenst like it... It creates the document however the link is broken and it wont allow you to download the file.

Is there a file size limit on the Documents module?

[longreach]

You need to set a few configuration parameters in your php.ini file.

Search for max_execution_time, and set it to 90. This will allow any PHP instruction
up to 90 seconds to complete. Without this, large activities, such as a large import of
data, will terminate with an error, as they will exceed the maximum execution time.

Also set max_input_time on the next line of the file to 300. This allows a 5 minute
window for large files to be uploaded.

Search for post_max_size, and set it to 25M to allow large documents to be
uploaded. Then search for upload_max_filesize, and set it to 22M. The effect of
these two changes will be to allow a 20M Document file to be uploaded to the
system.

A third setting ($upload_maxsize in your config.php file),should be set to
exactly 20M if that is the largest file you want to upload.

Remember to re-start your web server.

[ledg]

Hi longreach

Thanks for your reply.

I did exactly as you said, however in my php.conf file I must be getting the syntax wrong because my webserver wont restart after adding: $upload_maxsize=20M

However I did try this without chaning my php.conf file and my error message from Sugar has now changed to:

ERROR: uploaded file was too big: max filesize: 3000000

Is the change in the php.conf required for this to work? If so what is the correct syntax?

[ledg]

Ahhh longreach, Your the author of Implementing SugarCRM!

I ordered that book the other day and its on its way to me (should have it list week.. hrmm)!! By the time it gets here I'll be finished my "implemenation" (I couldn't wait and I got carried away with my installation) however I am really looking forward to reading it!!! (and then fixing my SugarCRM implementation as per your recomendations as I am sure some of my setup is incorrect)

[ruchida]

ERROR: uploaded file was too big: max filesize: 3000000

Hi,

In Admin->System Settings, there is the "Maximum upload size" field. Please increase the number there.

[ledg]

Hi ruchida

Thanks for the tip, all fixed!!

Cheers, guys, perfect example of the open source community at work!!

[longreach]

Sorry - I was out of date on this one - was trying to do it 'old school' (before it was in the admin UI)

For the record - syntax should have been 'upload_maxsize' => 20000000, - added right after upload_dir near the end of the config.php file.

[blueheronbags]

Hi,

In Admin->System Settings, there is the "Maximum upload size" field. Please increase the number there.

Hello! I am having this exact same problem. My php.ini file settings are all far above the maximum size set in the Admin area, but here is what I am seeing when I make the change. I change the size to 512M (which is what it is set to in my php.ini file) but when I log out as admin and then log back in, the setting is changing itself back to 3,000,000 for some reason. I click save multiple times (or just one time), and no matter what, the setting goes back to the default on me. Has anyone else experienced this issue? Thanks!

Cheers,
Travis

[blueheronbags]

Hello! I am having this exact same problem. My php.ini file settings are all far above the maximum size set in the Admin area, but here is what I am seeing when I make the change. I change the size to 512M (which is what it is set to in my php.ini file) but when I log out as admin and then log back in, the setting is changing itself back to 3,000,000 for some reason. I click save multiple times (or just one time), and no matter what, the setting goes back to the default on me. Has anyone else experienced this issue? Thanks!

Cheers,
Travis

Murphy's Law Victim...okay, I found another thread and after making the php.ini file changes I was able to simply change the config.php file in the main crm directory and 'viola!!!'...works like a champ. Here is the thread where I found the solution:

http://www.sugarcrm.com/forums/showt...hlight=3000000

Cheers,
Travis