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Thread: Drop & Drag to Trashcan not working!!

  1. #1
    reginanickles is offline Member
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    Jul 2008
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    Default Drop & Drag to Trashcan not working!!

    Help!
    I would like to delete several rows and 1 panel. I am in SugarCRM Studio 5g, and the Drop/Drag to the trashcan does not seem to be working!!! I drag the fields and rows to the trash can and it just pops right back. Is this browser related? Anybody else having this problem? Is there manual/code change work around?


  2. #2
    JVWay is offline Sugar Community Member
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    Default Re: Drop & Drag to Trashcan not working!!

    Might be browser related. A lot of things in Sugar don't work properly in Internet Explorer. Make sure you're using FF. I've never had a problem with anything in FF2. Only one problem popped up in FF3 that has to do with importing emails.
    Jerry Way
    Business Process Administrator

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  3. #3
    reginanickles is offline Member
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    Default Re: Drop & Drag to Trashcan not working!!

    I have Sugar 5g Community. I have tested this w/ IE6, IE7, Windows XP and Vista.Does drag and drop only work in FF? I thought Sugar was developed for IE. Any thoughts how I can fix this?

  4. #4
    brianwg07sugar is offline Senior Member
    Join Date
    Jun 2008
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    Default Re: Drop & Drag to Trashcan not working!!

    I also had exactly the same problem. I use Internet Explorer and have not tried Firefox yet. I will try it later. I also created a new panel in the studio but could not change the name of the panel. When I tried to delete the panel by dragging and dropping into the trash can, the panel also dropped right back to the layout.

    regards

    Brian

  5. #5
    brianwg07sugar is offline Senior Member
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    Jun 2008
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    Default Re: Drop & Drag to Trashcan not working!!

    I just tested on Firefox. It worked perfectly. Drag/drop, deleteing panel and updating panel names all worked fine. I use Mozilla firefox 5.0.

    The problem appears to be browser related. I had problems with IE for many of the above.

    regards

    Brian

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