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Thread: Duplicate footer and odd user name prefix

  1. #1
    adpearance.brian is offline Junior Member
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    Default Duplicate footer and odd user name prefix

    I"m seeing an odd behavior with a fresh SugarCE install

    The first and most annoying is that everywhere in the system that displays the usersname full name it's prefixing the admin name in front of all users on any page




    only slightly annoying is in IE8 I get a double footer

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Duplicate footer and odd user name prefix

    Can you tell us the version of your php and sugar?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    Office: +55 11 3237-3110
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
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  3. #3
    adpearance.brian is offline Junior Member
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    Default Re: Duplicate footer and odd user name prefix

    sorry I thought it was in my signature

    SugarCE Version 6.1.0 (Build 5389)
    CentOS 5.5 Apache 2.2 PHP 5.3.3 MySQL 5.1.53

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Duplicate footer and odd user name prefix

    Hi Brian

    There is no issue between sugar and php. So the issue you are facing on IE8 may be due IE itself.
    Are you able to reproduce such issue under any other IE?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    adpearance.brian is offline Junior Member
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    Default Re: Duplicate footer and odd user name prefix

    the duplicate footer is only IE

    but the username prefix which is the larger issue is in every browser (chrome, Firefox, IE) it doesn't appear to be browser related. I'm performing a 2nd install to attempt to replicated.

    See in the attached image, every time the "user" field is dispalyed it's adding "Brian Kra" it doesn't matter which user I am logged in as it still uses that prefix. I also check in the database directly and the value isn't there it's only in the display layer.

  6. #6
    adpearance.brian is offline Junior Member
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    Default Re: Duplicate footer and odd user name prefix

    I found the issue at least with the prefix, I don't understand it but at least I have resolved it

    our IM address's are firstname.lastname

    when I removed that field the problem went away

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