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Thread: duplicate when mass update on leads

  1. #1
    iliane is offline Member
    Join Date
    Jul 2006
    Posts
    5

    Default duplicate when mass update on leads

    Hi, i am trying to update leads throught the mass update function. When i select a lead, and then try to change a field (lead source, assigned to, account...) and click update, the original lead has not been updated, but instead a new lead with only the value i wanted to update has been created....

    e.g.
    Lead: First name last name, assigned to Iliane

    when i mass update and try to assign the lead to beasely, i end up with

    Lead1: First name, last name, assigned to Iliane AND
    Lead2: blank, blank, assigend to beasley.....

    Any help is appreciated!
    Iliane

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: duplicate when mass update on leads

    This was a bug a few versions back, what version are you using?
    Kenneth Brill - Help Forum Moderator

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