Hi, i am trying to update leads throught the mass update function. When i select a lead, and then try to change a field (lead source, assigned to, account...) and click update, the original lead has not been updated, but instead a new lead with only the value i wanted to update has been created....
e.g.
Lead: First name last name, assigned to Iliane
when i mass update and try to assign the lead to beasely, i end up with
Lead1: First name, last name, assigned to Iliane AND
Lead2: blank, blank, assigend to beasley.....
Any help is appreciated!
Iliane


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