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Thread: Duplication of mail senders

  1. #1
    nedko is offline Junior Member
    Join Date
    Feb 2009
    Posts
    2

    Default Duplication of mail senders

    Hi to all.
    I'm using latest version of SugarCRM installed with FastStack Windows Installer for 5.2.0a with MySQL on port 2222.
    Operation System - Windows 2003
    SugarCRM version 5.2.0a

    The problem is that after adding a user and logging in the system I can`t send any e-mails.
    The problem is that there's no settings entered for POP3 protocol. I add these settings from “emails-> settings -> mail accounts. Here are some examples that I work good with.

    Name: office
    from name: office
    Username: office@domain.com
    password: ****
    Mail Server Address: mail.domain.com
    Mail Server Protocol: pop3
    Port: 110
    Use SSL - NO

    Outgoing mail server – These setting don`t work with my configuration, so I add new ones: - Add
    Name - office@domain.com
    SMTP server - mail.domain.com
    SMTP Port - 25
    Use SSL when Authentication? - NO
    Use SMTP Authentication? - NO
    SMTP Username - office@domain.com
    SMTP Password - ****

    When I enter all this I start a new letter but in From field I have 2 records with one and the same name - office (office@domain.com)

    The first one doesn`t work (because there's no setting for POP3) and confuses users who use SugarCRM.
    The problem is how to delete the first line and to leave the second one that is the valid one.

    And sorry for the bad english

  2. #2
    teldarren is offline Senior Member
    Join Date
    Jan 2009
    Posts
    41

    Default Re: Duplication of mail senders

    I'm having a similar issue, I think. Here is the thread I started....

    http://www.sugarcrm.com/forums/showthread.php?t=43411

    They told me to follow instructions here....

    http://www.sugarcrm.com/forums/showthread.php?t=42749

    But it didn't work. Waiting for response from someone with any ideas on how to resolve issue.

  3. #3
    nedko is offline Junior Member
    Join Date
    Feb 2009
    Posts
    2

    Default Re: Duplication of mail senders

    teldarren - thanks for reply.
    I try this code but hole email section doesn't work...

  4. #4
    Lassel is offline Senior Member
    Join Date
    Jun 2009
    Posts
    31

    Default Re: Duplication of mail senders

    Hi

    I have the same problem. Is there a solution to this yet?

    (I'm a user, not a programmer)

    //Lasse

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