e-mail field disappeared

[Flavio61]

Hi,
I have insert some accounts and contacts with e-mail address, today when I go in edit of my records or in add of new records the e-mail field is not visible. In view mode I can see all the email address but if I go in edit mode the field is not visible, if I click on "+" button nothing happens.

Any help? Thank's.

[andopes]

Which version are you using?

Did you install any package or customize code by hand?
Can you provide zipped custom/modules/Accounts/?

Regards

[Flavio61]

The version I use is 6.1.2.
Now I use the Italian language pack, but the problem it is present also with the english version.

Before the installation of the italian language pack I changed manually some text label.

Thank's for any help.

[andopes]

Probably it is due some javascript error.
Follow my tips here and let us know the error message.

Regards

[Flavio61]

Solved.
It was a IE9 compatibility problem, with the compatibility visualization active all works.
Thank's for all.

[emartel]

Interesting. I couldn't see the fields in Google Chrome 10.0.648.133

But I can see them in IE8

[marco.vanderdoes]

My email field has gone as well.

Chrome 10.0.648.204 does not display the field.

Chrome for Mac (don't know which version) does work and IE8 works as well.

What am I doing wrong. I did not understand the resolution people said to have found, I'm just an enduser salesguy. All tips are welcome.

Bye
Marco