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Thread: Is the e-mail notification working ?

  1. #1
    Casio2000 is offline Member
    Join Date
    Oct 2008
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    10

    Exclamation Is the e-mail notification working ?

    Hi,

    Please I am puzzled with this one,

    Is the notification function working (on user assignment to leads) ?

    I imported some leads and changed the assigned user [nothing arrived] and all e-mail settings are ok.
    I created a new lead and assigned it [the e-mail arrived ok]
    for that new lead I changed the user and then changed it back but no new notification arrived.

    This is the latest version on sugar [fresh installation]

    What is wrong ?

  2. #2
    Casio2000 is offline Member
    Join Date
    Oct 2008
    Posts
    10

    Default Re: Is the e-mail notification working ?

    I think I managed to narrow this one a bit

    Imported leads will not automatically send an e-mail [can live with that]
    The most important is the following

    If you go all the way and edit a single lead and change the assigned user, an e-mail will be sent.

    But

    if you change the assigned user through mass update, no e-mail will be sent.

    Is that known issue ?

    Thanks

  3. #3
    Casio2000 is offline Member
    Join Date
    Oct 2008
    Posts
    10

    Default Re: Is the e-mail notification working ?

    Is this working in the pro version or is it by design [no user notification for assigned leads through mass update]

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