Hi All,
As far as i am aware you can add as many variables into an e-mail template as required, however i want to get the case number into the body of the mail automatically, using a variable i presume.
Iv tried to enter
$case_case_number
$cases_case_number
Neither get the case number into the e-mail it just says the string ($case_case_number).
Any Ideas?
Thanks


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