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Thread: Edit default notification email

  1. #1
    troxed is offline Junior Member
    Join Date
    Feb 2010
    Posts
    1

    Default Edit default notification email

    Hello,

    I am trying to edit the email that goes out to my users when they are assigned a case. Right now the email looks like this:

    -----------------------------------------------------------------
    Administrator has assigned a Case to default user.
    Subject: Test
    Priority:
    Status:
    Description: Test

    You may review this Case at:
    <://www.mydomain.com/ticketing.php?module=Cases&action=DetailView&recor d=dfa17a09-6eba-8cb3-76de-4b68b6bd908a>

    ------------------------------------------------------------------

    How do i change the contents of this email?

    Thanks in advance.

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
    Location
    Los Angeles
    Posts
    4,813

    Default Re: Edit default notification email

    Check out en_us.notify_template.html in <sugar>/include/language
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
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    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
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