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Thread: Editing "Name Field" fails in Leads View

  1. #1
    fcarll is offline Junior Member
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    Nov 2009
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    Default Editing "Name Field" fails in Leads View

    After importing several large batches of records into Leads, I am unable to edit and save corrections to the "Name" field. [other fields can be edited]. Even when creating new leads, the "Name" field remains blank.

    It appears that the field has become "ReadOnly" which I have been unable to turn off.

    I have tried running the quick repair as well as clearing caches.

    Thanks for your help

    I am using ver 5.2.0k

  2. #2
    fcarll is offline Junior Member
    Join Date
    Nov 2009
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    2

    Default Re: Editing "Name Field" fails in Leads View

    I have been able to fix the problem by ensuring that the last name field is viewable/editable in the [Admin] Edit Lead View Layout. Once that was done, I was successful in changing the Name Field by editing the Last Name to effect the changes in the Name Field

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