Editview's have stopped appearing

[atheimer98]

Running OS 4.5
PHP 5
mysql

My system suddenly doesn't display any editview pages. When I try and edit or create a record via a full form the area where the editview form normally appears is blank. This is the case for all of the edit's and worse yet there is nothing that I can detect to have directly caused this. The editview files are intact, I have checked permissions and ownership. I have tried to edit the editview files in the Studio and they appear as blanks as well. What in the world happened?
Can anyone point me in the right direction? I have attached an excerpt of the debug log when I try and navigate to the tasks editview

<excerpt from sugarcrm.log>

WHERE meetings_users.user_id ='1' ^
AND meetings.reminder_time != -1^
AND meetings_users.deleted != 1^
HAVING dateTime >= '2006-12-22 23:03:09'
Fri Dec 22 17:03:09 2006,081 [12970] INFO SugarCRM - Query Execution Time:0.00042300000000001
Fri Dec 22 17:03:09 2006,081 [12970] INFO SugarCRM - Query:^
SELECT calls.id, name, reminder_time, description, date_start, time_start, ^
CONCAT( date_start, CONCAT(' ', time_start) ) AS dateTime ^
FROM calls LEFT JOIN calls_users ON calls.id = calls_users.call_id ^
WHERE calls_users.user_id ='1' ^
AND calls.reminder_time != -1 ^
AND calls_users.deleted != 1^
HAVING dateTime >= '2006-12-22 23:03:09'
Fri Dec 22 17:03:09 2006,087 [12970] INFO SugarCRM - Query Execution Time:0.005631
Fri Dec 22 17:03:09 2006,116 [12970] DEBUG SugarCRM - including headers
Fri Dec 22 17:03:09 2006,136 [12970] INFO SugarCRM - Query:SELECT placement,name,id,url from iframes WHERE deleted=0 AND statu
Fri Dec 22 17:03:09 2006,136 [12970] INFO SugarCRM - Query Execution Time:0.00036800000000001
Fri Dec 22 17:03:09 2006,150 [12970] DEBUG SugarCRM - About to retrieve list: SELECT tracker.* from tracker WHERE user_id='1'
Fri Dec 22 17:03:09 2006,150 [12970] DEBUG SugarCRM - Limit Query:SELECT tracker.* from tracker WHERE user_id='1' ORDER BY id
Fri Dec 22 17:03:09 2006,150 [12970] INFO SugarCRM - Query:SELECT tracker.* from tracker WHERE user_id='1' ORDER BY id DESC LI
Fri Dec 22 17:03:09 2006,151 [12970] INFO SugarCRM - Query Execution Time:0.000723
Fri Dec 22 17:03:09 2006,160 [12970] INFO SugarCRM - Query:SELECT category, name, value FROM config
Fri Dec 22 17:03:09 2006,161 [12970] INFO SugarCRM - Query Execution Time:0.00046000000000002
Fri Dec 22 17:03:09 2006,164 [12970] DEBUG SugarCRM - ---------> BEGING INCLUDING REQUESTED PAGE: [modules/Tasks/EditView.php
Fri Dec 22 17:03:09 2006,177 [12970] INFO SugarCRM - Task detail view

[kbrill]

Do you have access to your apache/IIS logs. I bet your going to find an exception fault there. Look and let me know.

[atheimer98]

You were right, here are the fatal errors from the last couple trys. So it looks like 2 functions are having a problem

sugar_exit() and get_validate_record_js()

To my knowledge there was nothing done to directly cause this, any thoughts on what I can do to restore this system to
working order? Thank you for your help already!

[client 192.168.2.10] PHP Fatal error: Call to undefined function sugar_exit() in /var/www/html/modules/Studio/wizards/Select
ModuleLayout.php on line 68, referer: http://server.com/index.php?module=S...setLayout=true
[client 192.168.2.10] PHP Fatal error: Call to undefined function get_validate_record_js() in /var/www/html/cache/studio/modu
les/Calls/EditView.php on line 188, referer: http://server.com/index.php?module=S...x&setLayout=tr
ue
[client 192.168.2.10] PHP Fatal error: Call to undefined function sugar_exit() in /var/www/html/modules/Studio/wizards/Select
ModuleLayout.php on line 68, referer: http://server.com/index.php?module=S...setLayout=true
[client 192.168.2.10] PHP Fatal error: Call to undefined function get_validate_record_js() in /var/www/html/cache/studio/modu
les/Cases/EditView.php on line 125, referer: http://server.com/index.php?module=S...x&setLayout=tr
ue
[client 192.168.2.10] PHP Fatal error: Call to undefined function sugar_exit() in /var/www/html/modules/Studio/wizards/Select
ModuleLayout.php on line 68, referer: http://server.com/index.php?module=S...setLayout=true
[client 192.168.2.10] PHP Fatal error: Call to undefined function sugar_exit() in /var/www/html/modules/Studio/wizards/Select
ModuleLayout.php on line 68, referer: http://server.com/index.php?module=S...yout=true&list
view=true
[client 192.168.2.10] PHP Fatal error: Call to undefined function get_validate_record_js() in /var/www/html/cache/studio/modu
les/Cases/EditView.php on line 125, referer: http://server.com/index.php?module=S...x&setLayout=tr
ue&listview=true
[client 192.168.2.10] PHP Fatal error: Call to undefined function sugar_exit() in /var/www/html/modules/Studio/wizards/Select
ModuleLayout.php on line 68, referer: http://server.com/index.php?module=S...setLayout=true
[client 192.168.2.10] PHP Fatal error: Call to undefined function sugar_exit() in /var/www/html/modules/Studio/wizards/Select
ModuleLayout.php on line 68, referer: http://server.com/index.php?module=S...setLayout=true
[client 192.168.2.10] PHP Fatal error: Call to undefined function get_validate_record_js() in /var/www/html/cache/studio/modu
les/Cases/EditView.php on line 125, referer: http://server.com/index.php?module=S...x&setLayout=tr
ue
[client 192.168.2.10] PHP Fatal error: Call to undefined function get_validate_record_js() in /var/www/html/cache/studio/modu
les/Cases/EditView.php on line 125, referer: http://server.com/index.php?module=S...x&setLayout=tr
ue
[client 192.168.2.10] PHP Fatal error: Call to undefined function get_validate_record_js() in /var/www/html/modules/Calls/Edi
tView.php on line 186, referer: http://server.com/index.php?module=C...6a8f9853-b696-
098c-00b4-4580761d1994
[client 192.168.2.10] PHP Fatal error: Call to undefined function get_validate_record_js() in /var/www/html/modules/Calls/Edi
tView.php on line 186, referer: http://server.com/index.php?module=C...6a8f9853-b696-
098c-00b4-4580761d1994
[client 192.168.2.10] PHP Fatal error: Call to undefined function get_validate_record_js() in /var/www/html/modules/Tasks/Edi
tView.php on line 166, referer: http://server.com/index.php
[client 192.168.2.10] PHP Fatal error: Call to undefined function get_validate_record_js() in /var/www/html/modules/Calls/Edi
tView.php on line 186, referer: http://server.com/index.php?module=C...6a8f9853-b696-
098c-00b4-4580761d1994

[atheimer98]

Alright, so I've poked around and got the editview to start working again for calls by commenting out the line below in
modules/calls/editview.php that was causing the php failure. I do the same in tasks and I can create and edit there as well.
The only thing I can think of is it's related to not having a Json module installed but that still doesn't explain why everything used to work properly. Any thoughts? What exactly am I losing by commeneting out the line below.

line186: //$xtpl->assign("JAVASCRIPT", get_set_focus_js().get_validate_record_js() . $quicksearch_js);

[mismaxanne]

Could this be the same problem that all of us are having after upgrading to v 5.0a? Many of us get a blank screen when trying to edit or even add a task.

[Zirius]

I was searching for understanding as to why we cannot view a list of Tasks. We jsut upgraded from 4.5. From the previous comment, can anyone point me to a post that would help, or make a comment?
Thanks

[sugarcrmdaddy]

Just edit out those lines from the offending EditView.php files.

Contacts/EditView.php
Accounts/EditView.php
Leads/EditView.php
blah...

Commenting these lines out is harmless because the function does not exist, although it probably will in a later release. You can see in other modules in the Forms.php file where this function exists. The offending modules do not have this defined. For examples see...

ProspectLists/Forms.php

Also, in Documents/EditView.php the string being assigned to the $javascript variable should be quoted.

$javascript = "get_set_focus_js().get_validate_record_js()";

[labanjohnson]

Instead of editing out that line in Each and Every EditView.php file, why not define the get_validate_record_js() function its looking for in one place, but leave it blank, like so?

function get_validate_record_js()
{}

If saves in the right file this will stop that error site wide.

I just saved it in my index.php towards the top and now the error is gone.

This is just a temp fix until that function is defined in a later version

[labanjohnson]

... only problem with that now is that I am getting this error:

Fatal error: Cannot redeclare get_validate_record_js() (previously declared in /sugar/index.php:42) in /sugar/modules/iFrames/Forms.php on line 52

It appears that someone already thought to make a blank get_validate_record_js() (great minds think alike!)

but this is apparently not being included for the edit views.

So the hot fix for this, again until something is actually declared within the get_validate_record_js() function:

in modules/iFrames/Forms.php

if (!function_exists('get_validate_record_js'))
{
function get_validate_record_js () {
}
}

[labanjohnson]

looks like this function is being called in all the modules' Form.php scripts, and I'm not going to edit them all

So I made this change to the change I added in the index.php

// temp fix - Laban
if (!function_exists('get_validate_record_js') && ($_REQUEST['action']
!='DetailView') )
{
function get_validate_record_js () {
}
}