I have just installed SugarCRM 5.5.2 and I am newbie to Sugar. Anyway, I log as 'admin' --> go to 'admin' menu --> Activities --> Email. And I see folder 'My Mail' and subfolders My drafts' and 'My sent mail'
I go into settings and mail accounts. I create accounts for 2 users - say A and B. Everything works fine and it downloads their emails. I see user's email in INBOX but nothing in 'deleted items' and 'sent' folders. All OK so far.
Then users login in they and they don't see any accounts.
So, questions I have are;
1) Have I created mail accounts in correct place?
2) How do I assign them to users?
3) How/where do I create 'group accounts'?
Or should I have let users create their own accounts?
Thanks and Regards, Ex-Maximizer user.


LinkBack URL
About LinkBacks



Reply With Quote
Bookmarks