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Thread: Email Attachements Not Being Received in SugarCRM 5.2k

  1. #1
    openbynature is offline Junior Member
    Join Date
    Jan 2010
    Posts
    1

    Default Email Attachements Not Being Received in SugarCRM 5.2k

    Hi

    We are having intermittent problems with inbound emails, where some emails are received without the attachment.

    I know there was an attachment (have checked the google mail account) but they do not appear on the email in Sugar

    We also have experienced problems opening some attachments, just normal PDF documents, or JPG's. But again it is intermittent.

    There are no errors showing in Sugar Logs.

    Does anyone have any idea's why this might be happening or have experienced the same issue?

    Thanks
    Robin

  2. #2
    ComputerHQ is offline Junior Member
    Join Date
    Feb 2010
    Posts
    2

    Default Re: Email Attachements Not Being Received in SugarCRM 5.2k

    We are getting the same problem both on IMAP and POP3 settings. This is becoming a major issue and we may look at changing CRM.

  3. #3
    mwcollier is offline Junior Member
    Join Date
    Sep 2010
    Posts
    1

    Default Re: Email Attachements Not Being Received in SugarCRM 5.2k

    I have the same issue. Did you ever get this resolved?

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