Email client question

[roymorock]

Hello everyone,

I am trying to see if there is away to use an email client with SugarCRM CE. I have tried using the connector and no luck.

I want to be able to do thing with sugar through MS Outlook or Outlook Express, either one!

I am using:

Version 6.0.3 (Build 4339)
Found under "About"

[Angel]

I am not clear on what it is you are asking, but I believe what you are asking is about the process of linking email from Outlook to Sugar.

If so, take a look at the GrinMark and Kinamu Outlook connectors. Both allow you to receive email in Outlook and link it into Sugar.

[roymorock]

Angel,

Thanks for the reply my friend. Yes I want to communicate with sugar by Outlook and also be able to create cases.

I believe I have tried the connector and it did not work. Maybe not. I may have not configured right.

Couple things:

1. Where is the exact download of what you mentioned?
2. How do I set it up? Is there something I have to do in the sugar GUI before install
3. Will it work Free CE or is this for Paid users only?

Sorry for all the questions!

I am not clear on what it is you are asking, but I believe what you are asking is about the process of linking email from Outlook to Sugar.

If so, take a look at the GrinMark and Kinamu Outlook connectors. Both allow you to receive email in Outlook and link it into Sugar.

[Angel]

Download:

GrinMark -> http://www.sugarforge.org/projects/grinmarkoffice/
Kinamu -> http://www.sugarforge.org/projects/outlookconnect/

I believe both have respective downloads with instructions.

Don't need to do anything special in Sugar to get them to work, so long as you have a valid user/pass. And yes, they work with CE.

If you have any problems with either, you should raise it within the respective forum found on the pages referenced above.