Email:The following From address failed

[sbadesha]

I have just installed version 4.2.0 on PHP 4 and Apache2 and now I get a strange error when trying to send any email from the solution. The error message in the log is as follows:

Thu Jun 15 23:23:37 2006,731 [8356] FATAL SugarCRM - Error emailing:The following From address failed: user@host.com

I tried composing an email and typing all the fields in manualy. This still returned the same error.

Has anyone seen this before and resolved it? If so how? How can I get more detail about the error to track down the cause?

[kpit]

Is the email address a valid email address?

Second what is your email configuration? SMTP or sendmail?

[sbadesha]

I am using SMTP and I discovered the problem...

SMTP will not send to domains outside the local domain.

I changed the server name (host) to the my email domain and it all started working. This is a short term fix while I work out how to send emails from other domains.

Any idea how I can configure postfix to use SMTP and send emails from my server to any domain from any domain?

A guide on how to set this up would be good. I tried a postfix setup already without success.

Sukhdev

[alejandrops]

Im having the same problem.
when I set up my gmail account it wont work, whn I set up another SMTP account it works OK.
what can I do?
How Can I set up a Sendmail server in Windows 2000? will it make it easier?

thanks

ALe

[kpit]

I am using postfix locally that is setup to relay to the primary server. postfix works with the sendmail option locally for sugarcrm. This also offloads wait times for SMTP to postfix to relay the emails to the primary server or handle delivery directly also you could set up the local postfix to be a secondary server in the MX records just give it a high number (lower priority). by having the server in the MX records also shows the server as a legitimate source for emails. This server will also act as fail over to catch emails that may overflow from the primary when it is too busy or down. You also have to set reverse maping of the IP to match the domain MX record.

Relays are real tricky to setup securely but it is possable to be done as to not have an open relay for spammers to use. I have such a configuration in use today. But I have 10 years experience in working with email servers in setting up a secure email systems in Unix and Linux.