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Thread: email formatting issue

  1. #1
    jules99 is offline Junior Member
    Join Date
    Jul 2008
    Posts
    1

    Question email formatting issue

    Hi,
    I am having serious problems with email.
    ON Sugar: Version 5.5.0 (Build 6653) hosted on Siteground.

    I had variious problems getting SMTP to work, so trying Sendmail. SMTP fails with recipients failed.

    All aspects of email are working, inbound /outbound/templates/campaigns/group emails etc but the format -of all emails sent is odd - it includes all the formatting and both the text and the html versions, making everything unuseable. Also the attachments appear as txt files.

    Settings are for Send mail, html email, ISO 8859-1 format, use Sugar internal crm client

    I also tried using external client which works fine but i think you need to send a copy to yourself and assign it to attach it to a record, which I need to do.

    Any suggestions/help appreciated.

    Julian

    Example email:


    Content-Type: multipart/alternative;

    boundary="b2_ab1f2ed257394dd38cf03021f2885547"



    --b2_ab1f2ed257394dd38cf03021f2885547

    Content-Type: text/plain; charset = "ISO-8859-1"

    Content-Transfer-Encoding: quoted-printable

    ++++++++++++++++++++++++++++++start of email proper

    test to: admin

    From: admin

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: email formatting issue

    I also tried using external client which works fine but i think you need to send a copy to yourself and assign it to attach it to a record, which I need to do.
    You could also use a plugin (depending on your mail client) that sync'd email between sugar and the client ... see sugarforge for more

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