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Thread: Email Module and Cacheing

  1. #1
    zippy is offline Member
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    Sep 2008
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    Default Email Module and Cacheing

    Excuse me and apologies if this has already been asked or is documented somewhere.

    I have been testing sugar, but have come across a most peculiar issue, in that if i have 2 emails with attachments on them of the same type. it seems to cache the attachment when i download it from the first email - any subsequent email with the same type of attachment ends up just being a copy of the first attachment with the filename from the other email. i hope that makes sense.
    I disabled cacheing - will at least i think i did!

    i used this wiki http://www.sugarcrm.com/wiki/index.p...d_Accelerators

    it says:
    $GLOBALS['sugar_config']['external_cache_disabled] = true //will disable all external caching.

    where exactly do i put that? i assumed config.php, so i found the config array then added the "external_cache_disabled"=> true,

    is that right?
    i would appreciate any assistance you can provide. I also changed the cacheing provider i was using. Anyone know how to exclude somethings from cacheing?


    sorry, speaking to someone they said it wasnt clear what my problem was so will try again....

    I have 2 emails from an external source each has a file attached. Email A has 123.mp3 and Email B has 321.mp3 attached.
    I download 123.mp3 from the email it is say 200Kb. Then i goto the next email and download 321.mp3, this file displays that its 200Kb on download when actually its 300Kb in this case. the system seems to retain the previously downloaded file and use that as the download. so i end up with another copy of 123.mp3 but with a different filename (321.mp3)
    Thanks
    Last edited by zippy; 2008-09-10 at 05:53 PM.

  2. #2
    zippy is offline Member
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    Default Re: Email Module and Cacheing

    so no one else has experienced this problem?

  3. #3
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Email Module and Cacheing

    Not to my knowledge, no. But send me two samples and I will try it (my live version is 5h but I also have some 5.1s.
    Use iscongroup.net with info as user

    rgds
    __________________________
    Robert Laussegger
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    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

  4. #4
    zippy is offline Member
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    Sep 2008
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    Default Re: Email Module and Cacheing

    Thank you my good man, i will send you an example!


    ** hmmm did some more testing, only seems to happen with bigger files 500K+ i will get the files over to you as soon as i can.
    Last edited by zippy; 2008-09-17 at 02:54 PM.

  5. #5
    mylo78 is offline Sugar Community Member
    Join Date
    Jan 2007
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    55

    Default Re: Email Module and Cacheing

    http://www.sugarcrm.com/forums/showthread.php?t=37006

    I've had it happen before - I know your pain brother


    EDIT: Sorry - I just realised, you and I were on the same thread back then.. d'oh!

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