Email module and utf8 encoding

[klinok]

I have a problem when importing mail using Outlook plugin. All non-latin characters (cyrillic) are converted to "?????? ???? ????"-like strings.

I found that soap.php receives correct utf8 string ($PHP_RAW_POST_DATA contains it), but with loglevel 'info' I see that INSERT directive contains "???????" already.

Fri Jul  7 14:49:22 2006,614 [6362] DEBUG SugarCRM -------> Email called save()

Fri Jul  7 14:49:22 2006,616 [6362] INFO SugarCRM - Insert: INSERT into emails
set id='961736b8-7bf4-85bc-4df2-44ae4accb894', date_entered='2006-07-07 11:49:22',
date_modified='2006-07-07 11:49:22', assigned_user_id='1', modified_user_id='1',
created_by='1', name='?????? ???????????? ???????? ? ???? ?? ???????? 45.',
date_start='2006-07-06', time_start='09:06',
description='?????? ????, ???????? 45, ???? ?? ??????? ? ????????????.\n',
from_name='Some User', to_addrs='Other User', type='archived',
status='archived', deleted='0'

I think the code which converts cyrillic to this garbage is somewhere in 'parent::save()' subroutine called from modules/Emails/Email.php:

function save($check_notify = false) {
       $GLOBALS['log']->debug('-------> Email called save()');
       parent::save($check_notify);
}

But I don't understand what is 'parent' here and how I can find this subroutine. Can you help me?

SugarCRM is 4.2.0 with russian localization. All MySQL tables are in utf8.

[pesce]

I have a similar error. I need to get e-mails with ISO-8859-1 encoding because when I get spanish charcters (like á é o ñ) I get ? instead of four letters.

Do I have to change the encoding on InbounEmail.php? How?

Thanks,

Enrique