Email Notifications not working - I've tried everything

[mirz]

Assignment notifications are not being sent from SugarCRM

I've gone through every support document I can find about email notifications including » System Does Not Send Assignment Notifications | Blog Archive | SugarCRM Knowledge Base

...and I simply cannot find a resolution to my problem.

I tried upgrading to the latest 6.3 version and that did not help.

When I try sending a test email in Admin –> Email Settings the email test successfully delivers. It's also successful when I send a test in the User Management admin page.

I can verify that all users have the “Notify on Assignment” option checked and the email addresses are accurate.

When I check sugarcrm.log I see no errors.

I am dumbfounded at this point. When I create new leads etc or change assignments no notifications go out.

Anyone have any ideas?

[digitaltom]

We are having the same issue. We upgraded to 6.3 as well. Emails work but not when a notification needs to be sent.