Email Opt-out doesnt appear to work as expected

[chrish]

I have set up the unsubscribe process where people can request to be removed from the email blasts we run. It cant be directly run against the target lists because the server is not accessible from the internet. So we simply get an email as a result of the unsubscribe request and set the opt out flag for the user. The problem we are seeing is that the person is still getting an email sent even though they have the opt out flag set! Surely this is not what we should expect? If the email is set to opt-out on a target why should they still get emailed?

Chris..

Sugar Version 5.0.0a
OS Linux Gentoo
Edit/Delete Message

I did have this in the features thread but could not move it!

[robert.blasingame]

Go to /modules/EmailMan/EmailMan.php and verify that the following around line 740-745. We had the same problem and it was due to the upgrade from 4.5.1 to 5.0 where they change the values to 'on' / 'off' versus 'yes'/'no' or '1'/'0'.

            if (isset($module->email_opt_out) && ($module->email_opt_out == 'on' || $module->email_opt_out == 1)) { 
  

[ktell]

After many hours over weeks of trying to locate solutions for personal IU Mail in 5.0.0e and 5.1.0 I have concluded that this feature is not stable. I have sought input from numerous posts on this forum and none have solved the problem of a personal email setup in IU Email setup of not being able to open emails. The emails download fine but when they are opened only reveals subject of "message removed from server". In fact the message has not been removed from server. This is a flaw in 5.0.0e and 5.1.0 that I have evaluated. I regressed to version 4.5.1 and all works fine. I am writing this to assist others should they be struggling with same issue so that they may not waist the many hours that I have to discover that versions 5.0.0e and 5.1.0 are not usable for personal emails.