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Thread: [email] Searching inside email bodies

  1. #1
    ppsm is offline Senior Member
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    Jan 2010
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    Default [email] Searching inside email bodies

    Inside SugarCRM's core features, there is an email search function, but I cannot search emails for a specific keyword in the body of the email.

    I miss this a lot. Are there plans for this in SugarCRM?

    I know that there are some specific modules like this one
    http://www.sugarforge.org/projects/searchdoc/

    but I prefer native SugarCRM functions because they offer a better support.

  2. #2
    ptemplin7 is offline Sugar Community Member
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    Default Re: [email] Searching inside email bodies

    You likely have not searched the forum before putting these questions up. Make sure you do so in the future.

    This along with a bunch of other deficiencies are well documented for the Sugar email module. Since you failed to note the Sugar version you are working with I would guess you have 5.1 or 5.2, the 5.5.1 beta has begun sugars process of addressing many of the email problems noted in the forums.

    If these are critical for you I would suggest downloading the beta, testing it and documenting in the bugs any problems. That way Sugar can get them fixed and released that much sooner.

    Check out the Announcements and or forums for 5.5.1 and take a look,

    Paris

  3. #3
    ppsm is offline Senior Member
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    Jan 2010
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    43

    Default Re: [email] Searching inside email bodies

    I use 5.5.1. RC1. I cannot see any 'Boby' field inside the email seach panel. Only To: From: and Subject:, like in previous versions.

    Other CRMs like v-t-i-g-e-r already offer this in their stable release.
    Last edited by ppsm; 2010-01-17 at 07:42 AM.

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