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Thread: Email setup issue

  1. #1
    hurst75 is offline Member
    Join Date
    Jan 2011
    Posts
    10

    Default Email setup issue

    Hi all. I have read through a multitude of threads regarding email set up and the problems that seem to exist. It appears to be a bit of a minefield as one has mentioned.

    My issue is with the inbound email.

    When I try to set up Gmail IMAP I get nowhere. It times out when chhosing trash/sent folders. If I enter "trash" and "sent" into the folder fields and then test settings, it merely times out. AND grinds sugar entirely to a halt I might add until it finishes that one task (regardless of whether I close the browser down and reopen).

    I am given a MAJOR clue however when I try (and fail) to set up POP3. I know POP3 is now frowned upon but I altered the code in the php_override to allow it.
    I have enetered my account details. And despite entering the password, if I test settings I get the message;

    "POP3 Authentication cancelled
    Please check your settings and try again."

    So I enter my password once more and I get "Your POP3 test connection was successful."

    However when I now go to check my emails from within the email module, nothing happens. I then go back to the setp up and get the same "POP3 Authentication cancelled...."

    EDIT

    I've just checked the error log and this came up;

    "[13-Jul-2011 15:46:03] PHP Warning: fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to mail.xxxxxxxxxxxxx.co.uk:25 (Connection timed out) in /home/xxxxxx/public_html/sugar/include/phpmailer/class.smtp.php on line 165"

    Hopefully that will give some insight??
    Last edited by hurst75; 2011-07-15 at 03:24 PM. Reason: extra information

  2. #2
    hurst75 is offline Member
    Join Date
    Jan 2011
    Posts
    10

    Default Re: Email setup issue

    Nothing?? No one??? Hello???

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