Email Setup - SMTP

[refuge]

So, I understand how SMTP works, like the 101 stuff. I have 8 different accounts setup on my Mail application on my Mac.

But I think I screwed up setting up the admin email smtp, the first go around, and I can't change it. But I can add new outgoing smtp but I'm still prevented in sending emails via Sugar.

(To clarify what I mean about 'admin email smtp') Now when I click on 'Emails', then "settings' then "mail accounts' I can't modify the 'system' (i think i named it but...it might've also been named this by default) outgoing smtp.

I created a new outgoing smtp and that works nicely, with the test email.

But my new setup worked, not the original setup. And I can only modify the newer smtp server. not the first one.

And every time I try to send emails, it gives me an error message of

Error emailing:An outbound mail server is not configured for outoing email for the mail account that you are using. Please select or add an outbound mail server for the mail account.

Is this because of my original screw up? And how would I change this? Or what else could the problem be?

[ino_punto]

Which version of SugarCRM do you use?
I've the v 6.0.2 and I've the same problem trying to send a test email.
The log writes:

[][1][FATAL] SMTP -> ERROR: EHLO not accepted from server. Code: Met, Reply: Method EHLO is not supported.
[][1][FATAL] SMTP -> ERROR: HELO not accepted from server. Code: , Reply: 
[][1][FATAL] SMTP -> ERROR:AUTH not accepted from server. Code:  Reply: 
[][1][FATAL] SugarPHPMailer encountered an error: SMTP Error: Could not authenticate.
[][1][FATAL] SugarPHPMailer encountered an error: SMTP Error: Could not connect to SMTP host.
[][1][FATAL] SugarPHPMailer encountered an error: Non è stato configurato un server di posta in uscita per l´account di posta che stai utilizzando. Seleziona o aggiungi un server di posta in uscita per l´account di posta.

I'm afraid that "EHLO" instead of "HELO" is an error in the definition of the handshaking of the SMTP parameters defined in some file...

[momentis]

Does ANYONE have an answer to this?? I am running CE 6.0.2. I have the SMTP settings configured correctly. However, the system will NOT send email. My log file shows:

Mon Oct 18 11:01:23 2010 [27139][1][FATAL] SMTP -> ERROR: Failed to connect to server. Code: 110 Reply: Connection timed out 
Mon Oct 18 11:01:23 2010 [27139][1][FATAL] SugarPHPMailer encountered an error: SMTP Error: Could not connect to SMTP host.
Mon Oct 18 11:01:23 2010 [27139][1][FATAL] SugarPHPMailer encountered an error: An outbound mail server is not configured for outoing email for the mail account that you are using. Please select or add an outbound mail server for the mail account.

I know that my SMTP settings are correct, yet I still cannot send email. Can ANYONE out there help???

[Angel]

Give these posts from my blog a look to see if they help..

http://cheleguanaco.blogspot.com/201...ting-imap.html

http://cheleguanaco.blogspot.com/200...-problems.html

http://cheleguanaco.blogspot.com/201...-problems.html

[momentis]

Thanks, Angel. I will give these a shot!!

[momentis]

Angel,

I am a little confused. Two of these posts deal with IMAP configuration and SSL, neither of which I am trying to use. Just SMTP. Am I missing something, or am I just obtuse??

Rick

[Angel]

I shared all of the email ones in the off chance that they might help. The Hostgator/SMTP one is prob the most relevant, per your comment.

[momentis]

Thanks again, Angel! I will post my resolution here for others.