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Thread: Email slow in 5.5.1 CE

  1. #1
    mambotech's Avatar
    mambotech is offline Member
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    Default Email slow in 5.5.1 CE

    Hi,

    I have recently upgraded to 5.5.1 CE and configured the mail client to use imap with gmail. When I click on an email or actually do anything with the mail client it is really slow. It can take 60 secs to open a message.

    Can anyone help please.

    Thank

  2. #2
    sugarcane is offline Sugar Community Member
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    Default Re: Email slow in 5.5.1 CE

    You can turn on debugging for logging and slow query logging. Then you can clear your logs out right before you click to open a message. Then after you open the message, go look at the logs. You might see something taking too long to do.
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  3. #3
    mambotech's Avatar
    mambotech is offline Member
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    Default Re: Email slow in 5.5.1 CE

    Hi,

    This is my debug log .... I can't see anything that stands out

    http://pastebin.com/QyPAU9yW


    Thanks

  4. #4
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Email slow in 5.5.1 CE

    I can tell you that it should work, I just set up my GMail account on 5.5.1 at a McDonalds (pretty slow shared connection) and I can move from message to message fairly quickly, maybe 1-2 seconds at most.

    Is there anything special about your GMail account? Is it just a standard someone@gmail.com account?

    What kind of server is this on? OS, PHP Version that sort of thing.

    If you set it on on www.mail2web.com does it work at normal speed?
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