Email Template Variable Replacement issue in Subject Line

[michaelpaxton]

Hello Community,

I am trying to send out an email to a contact that is attached to an account, using a template using variable replacement.

I put the variables into the subject line, and when it is sent, the logged history shows that the subject line replaced the variable, when when it is received on the users end it has not replaced it. It still shows as "$contact_name" instead of "John Smith".

This sample email was sent to my gmail and then pulled into outlook. Both in Outlook and on my gmail account the variables were not replaced. The body of the email did however have the variables correctly replaced.

Suggestions?

Thanks in advance.

Mike - Nooby

[sgandhi]

michaelpaxton, I am able to reproduce this issue. I am working on this.

-Samir Gandhi

[sgandhi]

michaelpaxton,
In the Email.php, there is function email2Send($request). In that there is a line of code $

 this->description_html = from_html($this->description_html); 
  

. Just before that put this code

 $mail->Subject = $this->name; 
  

That should fix it.

-Samir Gandhi

[michaelpaxton]

Where would I find this Email.php file you are referring to?

[michaelpaxton]

Thank you this worked great. I found the file in sugar/modules/email