email variables not being inserted

[labanjohnson]

What are some possible reasons for this problem?

The e-mail variables are not being translated into the value, in sending a test e-mail to another of my addresses it shows the variable named such as $user_first_name instead of "Laban". What could be causing this? Thanks, LJ

[eggsurplus]

It doesn't look like User is supported for this. Only Accounts, Contacts, Leads, and Prospects. If you want to add Users you should be able to in modules\EmailTemplates\EmailTemplate.php in function parse_template_bean.

[labanjohnson]

$user_ is in the drop downs, however.. strange.

But that doesn't answer why the other fields don't work either.

[eggsurplus]

I'm probably wrong then. Not the first time . The issue must be something else then...

[labanjohnson]

Anyone else had this problem?

Anyone know the solution?

Probable causes?

[youssefaoun]

Hello,

I did and here is a link to my post

http://www.sugarcrm.com/forums/showthread.php?t=24969

I have even patched patched EditView in Emails:

 if($focus->parent_type == 'Cases'){
        $all_contacts = $myCase->get_contacts();
 
        $to_addrs_ids = '';
        $to_addrs_emails = '';
        $to_addrs_names = '';
        $to_addrs = ''; 
        $tmp_scr = '';
 
        foreach($all_contacts as $aContact){
                $to_addrs_emails .= $aContact->email1.'; ';
                $to_addrs_ids .= $aContact->id.'; ';
                $to_addrs_names .= $aContact->salutation.' '.$aContact->first_name.' '.$aContact->last_name.'; ';
                $to_addrs .= $aContact->first_name.' '.$aContact->last_name.' <'.$aContact->email1.'>; ';
                $tmp_scr .= 'set_current_parent("'.$aContact->id.'","'.$aContact->email1.'" ,"'.$aContact->first_name.' '.$aContact->last_name.'","");';
        }
 
        $focus->to_addrs = $to_addrs;
        $focus->to_addrs_ids = $to_addrs_ids;
        $focus->to_addrs_names = $to_addrs_names;
        $focus->to_addrs_emails = $to_addrs_emails;
 
        $xtpl->assign('TO_ADDRS', $focus->to_addrs);
        $xtpl->assign('TO_ADDRS_IDS', $focus->to_addrs_ids);
        $xtpl->assign('TO_ADDRS_NAMES', $focus->to_addrs_names);
        $xtpl->assign('TO_ADDRS_EMAILS', $focus->to_addrs_emails);
} 
  

These are exactly the variables that will change when you SELECT EXPLICITLY your contact.

After all these things, I AM STILL UNABLE TO MAKE IT RUN

Regards,
Youssef AOUN