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Thread: Emails going to more than one user only get received by the first person

  1. #1
    roland3000 is offline Sugar Community Member
    Join Date
    Oct 2006
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    13

    Default Emails going to more than one user only get received by the first person

    Hi,

    Just setup a brand new server with the latest Sugar and it still didn't work. I'm using pop3.

    Sent a message to multiple emails that have multiple user accounts in sugar... Sent from gmail, mail.com and tested others... even internal sugarmail only 1 account in Sugar has the email even though on the mail server both get the email from gmail. When checking mail, both collect the mail from their respective mail boxes, but only the first person can see it in their sugar email.

    PHP = 5.1.4
    MySQL = 5.0.24a
    Apache = 2.2.2
    OS = Centos 4
    Sugar = 4.5.0h

  2. #2
    malcolmh's Avatar
    malcolmh is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Aug 2004
    Posts
    1,712

    Default Re: Emails going to more than one user only get received by the first person

    Hi,

    This problem was resolved in either patch e or f. Surprised to see that it is back again (or not), although I haven't had time to verify it. Have you raised a case or bug with Sugar about this?
    Cheers Malcolm

    Genius4U Limited - Ingenious simple IT solutions for you / Genial einfache IT Lösungen für Sie
    http://www.genius4u.com or http://www.genius4u.de

  3. #3
    roland3000 is offline Sugar Community Member
    Join Date
    Oct 2006
    Posts
    13

    Default Re: Emails going to more than one user only get received by the first person

    It seems flaky.

    Out of 7 attempted emails with CC and BCC;

    Never did it send to all three

    Most of the times sent to at least 2

    I couldn't pinpoint it down to BCC or CC; The only thing is that the first and second to check mail got it and the third didn't regardless of their BCC or CC status.

    I'm using GMAIL but testing from within internal sugar by sending mails from there gives the same responses.

    The mail server is always getting the three messages in their 3 individual pop3 boxes however.

    Thanks;

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