Emails shows up on Home but not InBox

[DaleThomas]

I just installed Sugar yesterday....

Before I get started let me say how AWESOME this product is! I have been pulling my hair out trying to figure out the best way to manage my customers without having to spend a ton of dough. This is it. It has everything I was looking for plus a bunch more! Again, thank you to all those developers, PM's and testers for making this happen! I can't wait to get my fingers dirty and to put this into production.

So my questions is this. And it is actually two questions

Ver: 4.2.0d

1). I was able to successfully get the mail to work. All my mail was going to my inbox. But today for some reason no mail is going to my inbox. However, it does show up on the home page. I am assuming this is a rookie error and I clicked something I shouldn’t have.

2). Scheduler – I am trying to get the scheduler working correctly. I understand what a CRON job is. At least I think I do. I don’t see much of a difference between this and a scheduled task in windows. However, I am confused about tying it into the scheduler. I have looked around the forum and didn’t quite see what I was looking for. If I missed it please let me know. Anyhow, if I schedule a CRON job on my server to execute once a day how do I tie that into the scheduler functions? Do I need to create a CRON job for each scheduler (function) I create? It seems that would be most logical.

For instance, If I want to check my email every minute what actually fires that function? The CRON job runs once a day. Do I need to create a separate CRON job that fires once a minute?

Thank you very much in advance to those who take the time to help me. As soon as I get this up and running I will deploy to my organization.

Dale

[sugarchris]

Welcome to the Sugar community. I'm glad that all of our work is being appreciated .

1. The Inbox in the Emails module should have the same list as your Home screen list. It may be that you did some kind of search in that view; we preserve those filters when you navigate back to that page.

2. PHP is a stateless language. Programmer-speak for "It runs til' its done, then it's done." We need an external impetus to "prod" Sugar to check for internally scheduled jobs. I would recommend running the crontab against cron.php every minute. Some have set it up to prod only every 5 minutes or even less often; it's up to how you want to use Sugar.

[DaleThomas]

Welcome to the Sugar community. I'm glad that all of our work is being appreciated .

The more I play with Sugar and get it set up the more I realize just how cool this really is. And the possibilities own how it helps me manage my customers will be endless. At first I wasn't sure how this product would help me. It was kind of overwhelming. But not that I have customized parts of it I see the big picture. SURGAR ROCKS!!!

1. The Inbox in the Emails module should have the same list as your Home screen list. It may be that you did some kind of search in that view; we preserve those filters when you navigate back to that page.

DOH! I will double check.

2. PHP is a stateless language. Programmer-speak for "It runs til' its done, then it's done." We need an external impetus to "prod" Sugar to check for internally scheduled jobs. I would recommend running the crontab against cron.php every minute. Some have set it up to prod only every 5 minutes or even less often; it's up to how you want to use Sugar

I think this again shows how great Sugar really is. I am now then assuming my marketing campaigns monitor what emails to send when? For example I have used other marketing type of software that relied on CRON. You would set the CRON to what time you would like it to be sent.

I will, I guess, just need to play with this and see what happens.

[DaleThomas]

Yep - that is what it was. I filterd the inbox.

Thanks again for your help.