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Thread: Emails from Workflow don't log record

  1. #1
    dpuryear is offline Sugar Community Member
    Join Date
    Jul 2007
    Posts
    93

    Default Emails from Workflow don't log record

    We are a SugarCRM Pro v5.2 user.

    We are using Workflow to kick out an email for a web-to-lead user. Works great!

    However, it doesn't record anything in the Lead record.

    Should it be?

    If not, I tried another route: I created a new Action for Email to create a Sent item, but it never shows up. Actions for Calls and Tasks seem to work fine.

    Has someone tried to do this before? Did you get it working?

  2. #2
    dpuryear is offline Sugar Community Member
    Join Date
    Jul 2007
    Posts
    93

    Default Re: Emails from Workflow don't log record

    Well, we didn't get that working, but we resolved by creating a Note record with:

    Auto: Sent Auto-Responder Email with Link

    Close enough!

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