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Thread: emailtemplate.js line 49 error.. insert buttons cause error on campaign email

  1. #1
    keithwinn is offline Member
    Join Date
    Jan 2011
    Posts
    13

    Question emailtemplate.js line 49 error.. insert buttons cause error on campaign email

    Problem1: creating a campaign email, the "insert variable" and "insert tracker URL" fields and buttons are visible.. yet when position my cursor in the body area/.. for instance - they type "dear" and then go to "INSERT BUTTON" to insert name - nothing happens. and at bottom left of page is a yellow caution - that provides the error below -
    any clues?
    and I get the same error, no matter what variable I try to insert - or what Tracker URL i try to insert... in my prior version of SUgarCRM community this worked fine!
    Problem 2 - may be related - when I go to EMAILS tab, and select COMPOSE - another "undefined is null or not an object pop up window appears - can not send the email... see error log below..

    Problem 1: Webpage error details
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)
    Timestamp: Tue, 22 Feb 2011 03:00:40 UTC


    Message: 'undefined' is null or not an object
    Line: 49
    Char: 23
    Code: 0
    URI: http://fundhappy.com/sugarcrm/module...ailTemplate.js


    Message: 'undefined' is null or not an object
    Line: 49
    Char: 23
    Code: 0
    URI: http://fundhappy.com/sugarcrm/module...ailTemplate.js


    Message: 'undefined' is null or not an object
    Line: 49
    Char: 23
    Code: 0
    URI: http://fundhappy.com/sugarcrm/module...ailTemplate.js

    Problem 2 error log:Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)
    Timestamp: Tue, 22 Feb 2011 05:08:06 UTC


    Message: 'undefined' is null or not an object
    Line: 5735
    Char: 9
    Code: 0
    URI: http://fundhappy.com/sugarcrm/includ..._emails.js?c=1
    Last edited by keithwinn; 2011-02-22 at 04:08 AM.

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