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Thread: Empty "Fields" with Opportunity "Find Duplicates"

  1. #1
    marclangston is offline Sugar Community Member
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    Unhappy Empty "Fields" with Opportunity "Find Duplicates"

    I'm having a problem when I attempt to "Find Duplicates" for any Opportunity. From the Opportunites detail screen I click on "Find Duplicates" to start the process. On the next screen (Step 1) there should be several field names listed in the "Available Fields" box but the box is empty, making it impossible to proceed. I do not have this issue when finding duplicates for Leads, Accounts, etc.

    Has anybody else seen this problem or know of a fix? I'm using Version 5.2.0i (Build 5757).

    Thanks.
    marc

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Empty "Fields" with Opportunity "Find Duplicates"

    Have you done any customisation on Opportunities?

    Have you loaded any custom modules?

  3. #3
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Empty "Fields" with Opportunity "Find Duplicates"

    OK .. I can replicate this on 5.2h .... I will report it as a bug ... it's not already in the bug list

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Empty "Fields" with Opportunity "Find Duplicates"

    Reported as bug #33341

    You can follow progress here: http://www.sugarcrm.com/crm/support/...duct_category=

  5. #5
    marclangston is offline Sugar Community Member
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    Default Re: Empty "Fields" with Opportunity "Find Duplicates"

    Thanks so much for confirming this issue and reporting a bug.
    marc

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