Empty rows when using listview with custom fields

[MJBVrijmoed]

Hi,

i'm using SugarCRM CE 5.0.0b and when i add custom fields to my listview everything is ok. But when I use the massupdate option i get an empty row on every refresh and the delete option won't work.

Does anybody has the same issue or knows the solution to this problem.

Thanks,

Martijn


SugarCRM 5.0.0b
Windows Server 2003
IIS 6
Php 5.2.4
SQL Server 2005 Standard

[ptemplin7]

Is the field a relate field?

If so, there is a bug in the coding. See the following to fix:

http://www.sugarcrm.com/wiki/index.p...s_in_Sugar_5.0

For some reason the powers that be gave us the relate field in Studio and module builder but failed to provide the coding to the vardefs!

I have a bunch of coding to do myself to fix a similar problem within the standard modules and in a custom module.

Hope this is the solution to your problem.

Paris

[MJBVrijmoed]

Hi Paris,

thanx for your help. It is not a relatefield though. The 1 to many relationship is another headbreaker. But i just use a custom field (text or dropdown) in the listview. This will result in a listviewdef.php in custom/modules/Accounts/metadata. When i delete this file everything works in order.

Hope you can help me.


Thanks again

Martijn

[clint]

This definitely sounds like a bug to me, though this is the first time I've heard of this behavior. Can you give more details on what you did so that we can try to reproduce the issue. What module were you working in? What field types are your custom fields? Does this happen when you add any of your custom fields to the list view or only with certain fields?

[ptemplin7]

Hi Clint,

Thanks for looking at our forums. I need to dig deeper and get the relate field mess cleaned out so I can find if I have been getting the same errors.

I do know that my customer added an account, two contacts, and two children (custom module) sucessfully. The data is in the DB and linked correctly. BUT now when you open the account list and select the account created the subpanels are just plain gone. Open the contact list, I get the search header fields and nothing else, no contacts no nothing, Children is the same.

I'm going to follow the instructions from the Wiki to check the Vardefs and set the relations if needed. BTW all the three above are interlinked with relate fields. I have also done extensive customization (fields) and renaming of of labels in the modules. Will let you know if I run into other errors.

Any ideas on why the blank screens even if we have vardef issues? Shouldn't I be getting an error instead of just a blank screen?

Thanks again for your work on this project and help,
Paris

[clint]

Blank screens almost always come from a PHP error, usually in a language pack. Set display_errors=On and error_reporting=E_ALL in your php.ini file and you will where the blank screen error is coming from.

[ptemplin7]

Thanks Clint

I will be back with more info. Since I ran into this on the production machine and it open to the world I have the php errors hidden. Will check the log file! Have to remember to do that more often in the furture!

Thanks for the help,
Paris

[ptemplin7]

Clint,

No PHP errors! I turned all errors on to log and display. Got no errors. Could the relate fields be doing this?

I have attached the screen printouts from the contacts and clients (Account) modules. as they are appearing. The account has no custom relate fields other modules do relate to it and the subpanel was added to that custom module. If you need the studio info I have that but will need to pdf it.

I will be working on fixing the relationships as described int he Wiki for 1 to many in 5.0 and checking my vardefs and I will also take a look at the language files as you suggested.

Any other suggestions would be great. Can't tell whether this is a bug or undocumented feature opps (as in allowing us to create a custom relate field but not fixing the vardefs, glad to hear the 5.1 will fix this) or some other issue.

BTW I give kudos to the sugar team for making the studio much more user friendly. The module builder is great too. Thanks for your help and work, I look forward to hearing if you have any suggestions.

Thanks Paris


PS Addendum: The test client is too big to upload. It is not relate to anything at the moment and all subpanels do show up correctly for it!

[ptemplin7]

Update:

reset the web server. lo and behold I did have a php error! here is the log file. With some notes!

Paris

[ljbutler]

Is this related to the problems in this thread:-

http://www.sugarcrm.com/forums/showthread.php?t=31047

sounds like there is a problem with list views not working properly.