Error adding Dashlets

[leowolff]

Hello, I am using Sugar CE 5.2.c and my error is that whenever I try to add a dashlet (clicking on the button on the top left) it doesnt work, the pop up with the dashlets options appear, I select one, all the messages on the top of the page appear right (like: adding sugar dashlet, saving layout...), but it just doesnt show it.

There is an error on my apache log:
[Tue Jul 07 09:41:19 2009] [error] [client 127.0.0.1] PHP Fatal error: MySugar::require_once() [<a href='function.require'>function.require</a>]: Failed opening required '' (include_path='C:\\Arquivos de programas\\sugarcrm-5.1.0c\\htdocs\\sugarcrm\\include/..;.;C:\\Arquivos de programas\\sugarcrm-5.1.0c/php\\pear') in C:\\Arquivos de programas\\sugarcrm-5.1.0c\\htdocs\\sugarcrm\\include\\MySugar\\MySuga r.php on line 154, referer: http://127.0.0.1:8880/sugarcrm/index...d&action=index

Any help where I should look?

Regards

[eescribano]

The error if we have the same file is in this line:

 require_once($dashlets[$id]['fileLocation']); 
  

Do you have the default dashlets or you were creating custom dashlets?

[leowolff]

I have default dashlets, but I do have a few other custom modules (that I think dont touch dashlets) and I use language package too. And looking into the file, the error is in that line that you paste.

[eescribano]

Have you tried to print the array $dashlets to see if it has what it should have with function print_r ??

[leowolff]

The dashlets work, if I log with a brand new user I wil lsee the default dashlets populated, but if I delete them and try to add them again, or try to add a diferent one the error happens.

[leowolff]

Solved, it was an error on the language files on sugarcrm\custom\include\language, the english and portuguese had a diferent number of dropdown options.

[leenuxwu]

Solved, it was an error on the language files on sugarcrm\custom\include\language, the english and portuguese had a diferent number of dropdown options.

I also got the same issue you ever encountered. How did you fix that? Would you please give more detail steps ? I appreciate it very much. I have struggled a long time to find the cause. Thanks

[leowolff]

Just make sure the english file on custom\include\language is very similar to your language file. What generate the error is if you use a dropdown that is translated in your dashlets and it has a diferent number of options on both files.

Like this:

On English:
$GLOBALS['app_list_strings']['case_type_dom']=array (
'Product' => 'Production',
'User' => 'User',
);

On Portuguese:
$GLOBALS['app_list_strings']['case_type_dom']=array (
'Product' => 'Production',
'User' => 'User',
'Supplier' => 'Supplier',
);

In this case the dashlets will not work.

[leenuxwu]

I just compared very carefully between the English file and my language file. But didn't find any difference. frustrated, but really thanks for your reply. How did you find this cause? Debugging the application or judged by other statement??

[leowolff]

If you want to see if this is your problem just rename the folder custom\include\language to something else like custom\include\languageOLD, after that try to add a dashlet, if it works the problem is related to the language files, if not is something else. Make sure the developer mode is selected before trying it.