Error in attachements in KB

[Systems Navigator]

Hello,

I have a problem with attachements in my knowledge base. I am able to upload documents in it and they appear in the cache/upload folder. However when I want to open these files it gives this error:

Error retrieving record. This record may be deleted or you may not be authorized to view it.

When I do exactly the same on a fresh installation of Sugar 5.1.0 Pro I get the same error. It seems this is a bug.

Does anyone no what to do with this error. I have admin rights and am not assigned in a role.

These are my specs:

OS: Windows 2003 Server R2
Sugar: Version 5.1.0a Pro
Webserver: apache 2.0.59
PHP: Version 5.2.5
Mysql: version 5.0.45

Thanks in advance

[DigiCRM]

hi

check this link ..
http://www.sugarcrm.com/wiki/index.p...utlook_Plug-In
sometimes u may get answer.

[Systems Navigator]

Hello,

Unfortunately there was no solution in it. Thanks for your answer.
Maybe others have other suggestions?

Thanks.

[MEHENAOUI]

hi,

I have the same pb with KB attachement ...
Someone has a solution ?

OS: Windows 2003 Server R2
Sugar: Version 5.1.0a (Build 4837)
Webserver: apache 2.2.8
PHP Version : 5.2.6
MySQL version : 5.1.24-rc

[clint]

We're looking into it.

[Systems Navigator]

Any solutions yet? Or maybe any identification of the problem?

Thanks