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Thread: Error deleting a call

  1. #1
    citapinc is offline Sugar Community Member
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    Default Error deleting a call

    SugarCRM CE 6.2.3

    When deleting a call record, I get the following error message:

    delete from sugar logic hook
    bean date start 11/09/2011 12:16am
    Catchable fatal error: Argument 1 passed to TimeDate::_getUserTZ() must be an instance of User, boolean given, called in /home2/xxxxxx/public_html/crm/include/TimeDate.php on line 849 and defined in /home2/xxxxxx/public_html/crm/include/TimeDate.php on line 259

    Does anyone else get this message?
    Last edited by citapinc; 2011-11-11 at 04:45 PM.

  2. #2
    citapinc is offline Sugar Community Member
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    Default Re: Error deleting a call

    We are still getting this message when we delete a phone call:

    delete from sugar logic hook
    bean date start 11/11/2011 09:34am
    Catchable fatal error: Argument 1 passed to TimeDate::_getUserTZ() must be an instance of User, boolean given, called in /home2/xxxxxxxx/public_html/crm/include/TimeDate.php on line 849 and defined in /home2/xxxxxxxxxx/public_html/crm/include/TimeDate.php on line 259

    Is this a bug or how can I track down what's causing this error?

  3. #3
    pspreal is offline Junior Member
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    Unhappy Re: Error deleting a call

    I'm getting it too for deleting a meeting or a call. Just started happening.
    However, if I go to "View Meetings" and then select the checkbox next to the meeting and select delete through "Actions", then the meeting will delete without the error message.

  4. #4
    citapinc is offline Sugar Community Member
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    Default Re: Error deleting a call

    Can you list what modules you've downloaded and installed off the SugarForge website? I think it's one of the modules that got installed that's causing this error.

  5. #5
    christianknoll's Avatar
    christianknoll is offline Sugar Community Member
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    Default Re: Error deleting a call

    As the message says it is a logic hook. Simply just debug into the call where it breaks and see what is causing it. No big deal.

    christian.

    Quote Originally Posted by citapinc View Post
    Can you list what modules you've downloaded and installed off the SugarForge website? I think it's one of the modules that got installed that's causing this error.

  6. #6
    citapinc is offline Sugar Community Member
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    Default Re: Error deleting a call

    I am still trying to figure out Sugar so what is the name of the hooks table for calls?

  7. #7
    citapinc is offline Sugar Community Member
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    Default Re: Error deleting a call

    I traced this back to the module MyCRM Google Calendar Add-on. Once I removed that module I was able to delete calls again.

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