Error during language pack uploads

[planetcaravan]

Hi there,

here is my configuration:
Sugar Version: 6.2.1 (Build 6405)
Sugar Edition: Community
Category: Module Buidlder
Operating System: GNU/Linux Debian 6.0
PHP Version: 5.3.3-7+squeeze3
Database: MySQL 5.1.49
Web Server: Apache 2.2.16

I've got an error during language pack commit with two language pack (Italian language pack for Sugar 6.2.x* CE PRO ENT by OPENSYMBOL - 6.2.x0rev0 and pack fr FR carrenet SugarCRM ALL VERSIONS 6.2.2.zip).

I attacched a screenshot to this post!

I also have these errors in Apache2 error.log's file

[Thu Sep 15 12:58:07 2011] [error] [client 78.xxx.xxx.114] PHP Warning:  move_uploaded_file(cache/upload/Sugar_it_IT_CE_PRO_ENT_6.2.x-rev0.zip): failed to open stream: Permission denied in /var/www/clients/client2/web37/web/crm/modules/Administration/UpgradeWizard.php on line 116, referer: http://crm.business-italia.net/index.php?module=Administration&action=UpgradeWizard&view=module
[Thu Sep 15 12:58:07 2011] [error] [client 78.xxx.xxx.114] PHP Warning:  move_uploaded_file(): Unable to move '/var/www/clients/client2/web37/tmp/phpapIWDL' to 'cache/upload/Sugar_it_IT_CE_PRO_ENT_6.2.x-rev0.zip' in /var/www/clients/client2/web37/web/crm/modules/Administration/UpgradeWizard.php on line 116, referer: http://crm.business-italia.net/index.php?module=Administration&action=UpgradeWizard&view=module

I've set for the whole CRM directory 775 permissions
Is there anything wrong?

[andopes]

It seems the apache user is not the owner of sugarcrm folder.
Execute these commands to fix the issue:

chown -R <the user>.<the group> /var/www/clients/client2/web37/web/crm/
chmod -R g+w /var/www/clients/client2/web37/web/crm/
chmod -R a+r /var/www/clients/client2/web37/web/crm/

<the user> and <the group> must be replaced by user and group in httpd.conf.

Regards

[planetcaravan]

Thanks!
It works