Error exporting

[jaimesteele]

Hi

In trying to export my contacts I am getting this error:

Fatal error: Call to a member function query() on a non-object in /home/schwart/public_html/sugar/modules/MailMerge/Step1.php on line 107

Any help would be great!

Jaime

[andopes]

Hi Jaime

It is due a possible missing or incomplete relationship.
Can you describe the steps you followed until get this issue?

Cheers

[jaimesteele]

Hi Andre

Thanks for replying.

I went to contacts and selected all accounts by %.

Then I selected all contacts (1850) and clicked export.

Same happens when I hit mail merge.

Cheers

Jaime

[andopes]

Go to Admin -> System Settings -> update log level to debug;
Rename the sugarcrm.log to another file;
Follow again the steps you added in your last post;
Have a look on the sugarcrm.log and pay attention on the relationship / query before the error message.
Let us know the relationship / query;
Restore the log level to default value.

Cheers

[jaimesteele]

Hi Andre

THanks for the post - I can't seem to find a way to update the log level to debug in system settings....

Cheers

J

[andopes]

Hi Jaime

Which version are you using?
The log level is under panel "Logger Settings"

Cheers

[jaimesteele]

Version 5.0.0g (Build 3391) - can't find the log settings at all!

Thanks

[andopes]

This feature is available on 5.1.
Consider upgrading your system.

Kind regards