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Thread: Error on last step of installing Sugar 5.0 Community Ed.

  1. #1
    unassassinable is offline Junior Member
    Join Date
    Jul 2008
    Posts
    1

    Exclamation Error on last step of installing Sugar 5.0 Community Ed.

    I am trying to install Sugar CRM Community Edition version 5.0 on a Windows 2003 Server Standard Edition computer. It does not have MySQL or Apache2 installed so I downloaded the FastStack version on Sugar CRM which includes both of these items. I followed the instructions to do the "Custom Instalation - found halfway down the article) to the T from the official instalation guide found here:

    http://www.sugarcrm.com/docs/Install...Stack.3.1.html

    On the very last step (Click Next to install) (Step 24), the progress bar completly fills up and i get the Following error:

    Error
    There has been an error.
    Error running C:\Program Files\sugarcrm-5.0.0f/mysql/scripts.bat password : ERROR 2003 (HY000): Can't connect to MySQL server on 'localhost' (10061)
    ERROR 2003 (HY000): Can't connect to MySQL server on 'localhost' (10061)
    ERROR 2003 (HY000): Can't connect to MySQL server on 'localhost' (10061)
    The Application will exit now
    OK (button)

    I click ok, and it completly exits, no "launch sugar crm" window or anything. Any ideas? Thanks.

    Rich

  2. #2
    jonnywatson is offline Sugar Community Member
    Join Date
    May 2008
    Location
    Leeds
    Posts
    41

    Default Re: Error on last step of installing Sugar 5.0 Community Ed.

    Hi,

    I havent install sugar under windows so i am not 100% sure.....but that looks like it is looking at localhost:3306 and not being able to see the port or connect to it....i would check and see if there is any firewalls setup on that machine...if so either disable it or allow exceptions.....also check to see if the mysql service is running....if not start it or restart the machine....ALSO check the permissions for accessing localhost.....

    Hope this helps!

    Jonny

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