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Thread: Error on page while 'schedule Call'. How to fix?

  1. #1
    dekleinemedia is offline A Prolific Poster
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    Default Error on page while 'schedule Call'. How to fix?

    Hi,

    I have customized the "Calls" module and added different fields. Now when I go to "Schedule Call" I get the message "Ready but with errors on page". I can save the new Call. How can I fix this error on page?

    See screenshot for more info.
    This is URL of message;

    127.0.0.1/sugarcrm/index.php?module=Calls&action=EditView&return_modu le=Calls&return_action=DetailView

    Thanks in advance!
    Attached Images Attached Images  
    Last edited by dekleinemedia; 2009-07-10 at 07:32 AM.
    Kind regards,

    De Kleine Media


    SugarCRM CE v.5.2.0h
    Windows platform
    MySQL v.5.1
    phpMyAdmin - 2.11.2.2
    Apache Server v.2.0

  2. #2
    crmbalah is offline A Prolific Poster
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    Default Re: Error on page while 'schedule Call'. How to fix?

    HI
    try to change the start_date files as the required field.

  3. #3
    dekleinemedia is offline A Prolific Poster
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    Default Re: Error on page while 'schedule Call'. How to fix?

    Quote Originally Posted by crmbalah View Post
    HI
    try to change the start_date files as the required field.
    Thanks, but where can i change these files?

    I appreciate your help
    Kind regards,

    De Kleine Media


    SugarCRM CE v.5.2.0h
    Windows platform
    MySQL v.5.1
    phpMyAdmin - 2.11.2.2
    Apache Server v.2.0

  4. #4
    crmbalah is offline A Prolific Poster
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    Default Re: Error on page while 'schedule Call'. How to fix?

    HI
    admin ->studio-> your modules-> fields.
    and select the fields and check the required fields.and save it.

  5. #5
    dekleinemedia is offline A Prolific Poster
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    Default Re: Error on page while 'schedule Call'. How to fix?

    Quote Originally Posted by crmbalah View Post
    HI
    admin ->studio-> your modules-> fields.
    and select the fields and check the required fields.and save it.
    Hi, when i'm in studio and go to Calls i can't change the fileld date_start. This is a basic field in Sugar. This field is set to "not required field". I don't even use this field, so why am I getting the error message then?

    Any other suggestions? Thnx
    Kind regards,

    De Kleine Media


    SugarCRM CE v.5.2.0h
    Windows platform
    MySQL v.5.1
    phpMyAdmin - 2.11.2.2
    Apache Server v.2.0

  6. #6
    dekleinemedia is offline A Prolific Poster
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    Question Re: Error on page while 'schedule Call'. How to fix?

    Hi,

    Can someone please tell me what to do? I can't seem to find the solution for this error.

    Many thanks
    Kind regards,

    De Kleine Media


    SugarCRM CE v.5.2.0h
    Windows platform
    MySQL v.5.1
    phpMyAdmin - 2.11.2.2
    Apache Server v.2.0

  7. #7
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    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Error on page while 'schedule Call'. How to fix?

    The language pack you have installed has no the complete version of js_calendar:

    jscalendar/lang/calendar-<lang>.js

    Edit both jscalendar/lang/calendar-en.js and jscalendar/lang/calendar-<lang>.js, add into your lang calendar the missed entries.
    Try again.

    Cheers
    André Lopes
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  8. #8
    dekleinemedia is offline A Prolific Poster
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    Default Re: Error on page while 'schedule Call'. How to fix?

    Quote Originally Posted by andopes View Post
    The language pack you have installed has no the complete version of js_calendar:

    jscalendar/lang/calendar-<lang>.js

    Edit both jscalendar/lang/calendar-en.js and jscalendar/lang/calendar-<lang>.js, add into your lang calendar the missed entries.
    Try again.

    Cheers
    Hi André,

    Thanks for your reply. Unfortunately i haven't installed a Language pack so I think the problem have to be somewhere else? I have customized the "Calls" Module and don't use standard fields like "date_start" and "duration".

    Maybe these are required fields and the system expects this. Could that be the problem?

    Many thanks.
    Kind regards,

    De Kleine Media


    SugarCRM CE v.5.2.0h
    Windows platform
    MySQL v.5.1
    phpMyAdmin - 2.11.2.2
    Apache Server v.2.0

  9. #9
    dekleinemedia is offline A Prolific Poster
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    Question Re: Error on page while 'schedule Call'. How to fix?

    Hi,

    It seems that I have to use these fields in Editview;

    • duration_hours
    • duration_minutes
    • date_start


    Because when I add these fields to EditView of "Calls" i don't get the error message anymore..
    But I don't want to use these fields, so is there anyway I can clear there without expecting any error messages? It seems like these fields are "required" or something, but can't find that it is so..

    Hope someone can help! Many Thanks

    Ps; see screenshot
    Attached Images Attached Images  
    Kind regards,

    De Kleine Media


    SugarCRM CE v.5.2.0h
    Windows platform
    MySQL v.5.1
    phpMyAdmin - 2.11.2.2
    Apache Server v.2.0

  10. #10
    dekleinemedia is offline A Prolific Poster
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    Question Re: Error on page while 'schedule Call'. How to fix?

    Hi,

    Is there anyone who can help me with this issue? I appreciate

    thankss
    Kind regards,

    De Kleine Media


    SugarCRM CE v.5.2.0h
    Windows platform
    MySQL v.5.1
    phpMyAdmin - 2.11.2.2
    Apache Server v.2.0

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